Opening Solutions 2024 - Issue 18

Turtle Beach Resort, Gold Coast CASE STUDY

BACKGROUND Nestled on the sun-drenched Gold Coast, Turtle Beach Resort attracts a diverse clientele with its unique blend of tranquillity and vibrant community atmosphere. This popular family-friendly destination seamlessly combines permanent residences with short-term holiday rentals, a common feature in this part of Queensland. However, this mixed-use model presented a challenge: managing access control and security across the resort’s expansive facilities. The outdated locking system struggled to keep up with the evolving demands, proving unreliable, maintenance-intensive, and lacking the sophisticated features needed to ensure a smooth and secure experience for both residents and guests.

“The resort had a mix of permanent residents and holiday rentals, and their existing locks were failing frequently, leading to costly repairs and security concerns,” explains Nicholas Domartschuk, Business Development Manager - Wireless Locking Solutions with ASSA ABLOY. “They were looking for a system that could offer better control and longevity, and future-proof the facility.” CHALLENGE The new locking system needed to accommodate the resort’s unique mix of permanent and holiday accommodations by offering customisable access levels for various user groups, including residents, guests, staff, cleaners, and maintenance personnel. Ensuring security in common areas and secondary stairwells was also crucial to provide peace of mind for all occupants and employees.

18 I OPENING SOLUTIONS DECEMBER 2024

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